Return & Refund Authorization Request Form

Merchandise Claims - All claims for defective or damaged merchandise must be made within 10 days of receipt of merchandise. All requests for credit for defective merchandise must be submitted via email to Customer Service. Customer Service will notify you within a timely manner. No merchandise may be destroyed in the field without proper authorization from Customer Service. Refused shipments will be charged a 20% restock fee and the customer will be responsible for the full freight charges (inbound & outbound). No returns will be accepted without authorization from Customer Service

Please complete Request for Return or Refund Authorization via this form.

Customer Service:
customerservice@cnfei.com
Toll Free: 888-889-9868